What is a Wireless/Wi-Fi Network?
What do I need to use wireless at a Town facility?
How do I connect to the wireless network?
Every wireless card is different but here are some general instructions:
My built-in Wireless Network Card will not work. How do I enable it?
Will Town employees help me configure my device?
Is the Town's wireless network encrypted?
No, the wireless network is not encrypted. Information sent from or to your device could be captured by someone else using a wireless device and the appropriate software. The Town assumes no responsibility for the safety, security, files, information or data stored on your device.
How can I protect my device from viruses and spyware?
People who connect to the wireless network must take responsibility for virus/spyware protection of their own equipment. It is recommended that you have antivirus and anti-spyware software installed on your device. You should also ensure that your virus and spyware definitions are always up to date. Other tips include:
What could happen if I have a virus?
Will I be able to print?
Does the Town provide laptops or tablets for people to use?
Here are some tips to help you use the Wireless Network.
Will I be disconnected when moving to another building or outside?
Minimizing your movement is recommended. The coverage outside the buildings is limited so the connection will likely drop once you are outside.
Can I use a fixed IP address on the Wireless network?
Where in Hanna is Public Wi-Fi available?
Can I use the Wireless Network for more than the two hours?
In order to access more than two hours, you will need to purchase a username and password. These need to be purchased in advance. When booking a facility for a special event, ask the booking agent about availability and rates. If the public wireless is not available at the facility you are using, or you require a secure connection, there are private enterprise options available for temporary connections that we can recommend.